New Allegations in New York Lawsuit
New York Attorney General Letitia James has strengthened her legal case against TikTok Inc. by adding specific allegations regarding the platform's internal testing practices. The amended lawsuit accuses the social media giant of conducting secret experiments on teenage users that deliberately reduced safety measures to measure engagement metrics.
According to the filing, which draws on a confidential TikTok document reported by Bloomberg Businessweek, the company initiated an algorithmic test in 2021. This experiment impacted approximately 15 million US users. The core of the allegation is that TikTok withheld a newly developed safety feature from 10% of its US user base. The purpose of this exclusion was to test whether the absence of the feature reduced the amount of time users spent on the platform.
Link to Teen Suicide
The amended lawsuit includes details previously sealed from public view, linking the experiment to a tragic outcome. James stated that the teen who died by suicide was included in the test group that did not receive the safety features TikTok had rolled out to other users.
"As a result, TikTok has subjected users whom TikTok included in such A/B tests to an experience that TikTok has made less safe by design," James wrote in the filing.
TikTok’s Response
In a court filing, TikTok acknowledged that it conducts tests on its platform. The company stated that these tests "may involve a portion of platform traffic that continued to receive the original experience." However, TikTok firmly denied the allegation that these tests render the platform less safe for the users involved.
The company defended its practices in a statement, noting that it continuously improves its platform. "Like most companies, we regularly test new products and features to validate the experience and understand how they work in the real world," TikTok said.
Broader Legal Context
New York is one of more than a dozen states that have sued TikTok over claims that the platform harms the mental health of young users and that company leaders misled the public about safety protocols.
The legal landscape has shifted recently due to a major settlement involving Meta Platforms Inc. In September, TikTok agreed to pay up to $300 million to resolve a similar case in Alabama. Meanwhile, Meta reached a settlement agreement with nearly every state in the country, agreeing to pay up to $18 billion and make operational changes to its platforms.
Notably, the Meta settlement includes a provision where $5.3 billion of the payout over the next decade is contingent on whether TikTok and Snap Inc. commit to adding similar platform changes and contributing to state initiatives for child safety. This dynamic is increasing pressure on TikTok to resolve the pending cases filed by individual states.
Consolidated Proceedings
TikTok, Meta, Snap, and Google’s YouTube are collectively facing thousands of lawsuits from state attorneys general, individual users, and school districts. While the bulk of these cases have been consolidated into multidistrict proceedings, the lawsuit filed by New York is being tried separately.
